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Appointments for in-person and virtual tests canceled up to 24 hours before the appointment time will result in a full refund.
To cancel or reschedule your appointment, use the link found in your confirmation email.
Refunds will be issued automatically and will reflect on your bank statement in approximately 5 -10 business days.
Packages and Gifts
Once a prepaid test is booked, our standard refund policy applies. Cancellations up to 24 hours before an appointment will result in a credit back to the code. Prepaid tests may not be redeemed for cash. Gift codes and package codes do not have an expiry date.
Results will be emailed to you as a PDF document within the stated time frame. Please check your spam folder. Our teams do their best to have your results to you as quick as possible. High volumes of testing may affect result times.
It is the responsibility of the customer to verify Covid-19 testing requirements for travel, work, or venues. Haztech will not be held accountable for any outcomes or costs associated with incorrect testing requirements.
Prices are subject to change at any time without notice. Price changes are not eligible for refunds on completed services.
To cancel or reschedule your appointment, please select the URL link found in your confirmation email.
Appointments can be rescheduled up to 24 hours prior to the appointment time at no charge. An appointment may be rescheduled one time within 24 hours prior to the appointment time at no charge. Subsequent rescheduling of the appointment within 24 hours prior to the scheduled appointment may be subject to a Convenience Fee of $75.00 USD. Please contact the appropriate Haztech location to discuss rescheduling opportunities.
Cancellation of any appointment up to 24 hours prior to the appointment time will result in a full refund.
Cancellation of any appointment within 24 hours prior to the appointment time may not be eligible for a refund or may be subject to a Convenience Fee of $75.00 USD. Please contact the appropriate Haztech location to discuss rescheduling opportunities.
Authorized refunds will be issued automatically and are typically reflected on appropriate payment statements within 3 weeks.
No refund will be provided upon failure to show up at the scheduled appointment time; and any unpaid amounts for that appointment will become due immediately.
No refund will be provided after the services have been fully or partially rendered, as our product cannot be returned back to us once the client test is initiated, administered and/or run. Haztech will be entitled to full payment upon initiation of any testing procedure.
Results will be emailed to you as a PDF document within the stated time frame. Please check your spam folder. Our teams do their best to have your results to you as quick as possible. High volumes of testing may affect result times.
It is the responsibility of the customer to verify Covid-19 testing requirements for travel, work, or venues. Haztech will not be held accountable for any outcomes or costs associated with incorrect testing requirements.
Prices are subject to change at any time without notice. Price changes are not eligible for refunds on completed services.
Appointments for in-person and virtual tests canceled up to 24 hours before the appointment time will result in a full refund.
To cancel or reschedule your appointment, use the link found in your confirmation email.
Refunds will be issued automatically and will reflect on your bank statement in approximately 5 -10 business days.
Packages and Gifts
Once a prepaid test is booked, our standard refund policy applies. Cancellations up to 24 hours before an appointment will result in a credit back to the code. Prepaid tests may not be redeemed for cash. Gift codes and package codes do not have an expiry date.
Results will be emailed to you as a PDF document within the stated time frame. Please check your spam folder. Our teams do their best to have your results to you as quick as possible. High volumes of testing may affect result times.
It is the responsibility of the customer to verify Covid-19 testing requirements for travel, work, or venues. Haztech will not be held accountable for any outcomes or costs associated with incorrect testing requirements.
Prices are subject to change at any time without notice. Price changes are not eligible for refunds on completed services.
Cancellations 48 hours or more before a booking will be issued a full refund. Patient transfers can be cancelled anytime by clicking the link in your confirmation email.
Cancellations within 48 hours of a booking will be charged an administration fee of $75.00 CAD, and issued a refund for the remaining balance.
Your refund and any administration fees will be automatically calculated and the refund will be issued to your credit card in approximately 5 -10 business days.
For one-way and roundtrip transfers within Regina and Saskatoon city limits, payment is taken online via credit card when you book your transfer.
For long-distance and rural transfers outside of Regina and Saskatoon city limits, if the transfer is requested online we will capture your payment details and you will be charged once the trip is complete.
If calling to book, your payment information will be taken over the phone and you will be charged once the final mileage and wait time charges have been calculated. (There are multiple variables involved in transfer costs including mileage and wait times.)
Discounted pricing is available for patients age 65 and over and palliative care patients. This appointment can be selected when booking online.
Prices are subject to change at any time without notice. Price changes are not eligible for refunds on completed services.
Currently, we do not offer direct billing to private insurance companies or health services. The service may be eligible for coverage under private insurance plans by submitting the receipts to your insurance provider for reimbursement.
